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If you own an air-conditioning system, it’s important to locate an HVAC expert to service your unit and answer any questions you have about how it operates. Here are three tips on what to look for when hiring an expert to service your business or residential unit.
Get referrals and read testimonials
Any HVAC company worth it’s salt will provide you with testimonials or referrals upon request. This allows you to contact former customers and ask about their experience. Many companies list those testimonials on their website. For a more comprehensive list, contact their customer service department.
Knowledgeable staff
The initial contact with the air-conditioning contractor should leave you feeling confident the staff is knowledgeable. If you’re ordering new products or service, they should provide you with different product and service options at various price points. They should be able to describe the pros and cons of those products and services in terms of durability and cost. If you’re hiring an air conditioning contractor to service your system, the technician should be able to describe how he’ll handle your make and model. He should also be able to describe how he will diagnose the problem. Finally, make sure the company has both local and state licenses required in your area.
Written estimates and warranties
Before hiring the HVAC contractor, make sure they provide written estimates for the work they’re suggesting for your unit. This allows you to approve the cost of the repair before it is performed, so there are no unwelcome surprises. Additionally, if having an existing unit repaired, check if the unit is still under warranty. This saves you from having to pay for parts and potentially some labor.
For more advice on how to find a reputable air conditioning contractor in the Fayetteville area, contact us at Blanton’s Heating & A/C. We’re a member of the Better Business Bureau with an A plus rating, and we’ll provide you with the exceptional service you deserve.
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