Why Choose Blanton’s?

Trusted Plumbers & HVAC Technicians Serving Fayetteville & Raleigh

Since 1951, Blanton’s Air, Plumbing & Electric is proud to have been serving the communities in North Carolina with top quality solutions in plumbing, HVAC, and electrical systems. With highly trained and well-equipped technicians on our team, we ensure a job done right every time. We have the experience working with a vast array of plumbing fixture brands as well as heating and cooling system makes and models so customers can be confident in our ability to repair, install, or maintain any of their in-home equipment needs. From fixing a clogged drain or repairing an inefficient air conditioning to rewiring an entire house, our plumbers, technicians, and electricians are ready to serve!

Our Core Values

Many may call us old-fashioned, but at Blanton’s, we still believe in adhering to some traditional values in providing feel-good services. Our customers are our neighbors, and we have a responsibility to help them in every way we can.

Our core values include:

• Always Do the Right Thing- They say that the true test of integrity is when you do the right thing even when no one is looking. Nothing compares to honest work, and we strive hard to always do right by our customers, our team, and ourselves.
• Always Growing- While we believe in old-school values, this doesn’t mean that we are stuck in the past. We consider change as an opportunity to improve our practices and ourselves, and we welcome this with open arms.
• Can Do Attitude- At Blanton’s, we believe that there is always a way to do things. When we are faced with a dilemma such as a perplexing plumbing issue, we take it as a challenge. We say yes to the job first, figure out a way next, and get it done right no matter what it takes.
• Deliver Wow Services- Our commitment to you is not just providing superior workmanship but delivering an exceptional customer experience as well. We are always willing to help and we go above and beyond for you.

Blanton’s Proven Process

As a seasoned plumbing, HVAC, and electric service company serving the Fayetteville and Raleigh areas, we take pride in our proven process of providing outstanding service. From your first contact with our accommodating customer service representatives on the phone to the moment our technicians arrive and leave your home, we are confident that you’ll have a great customer experience.

Our proven process is as follows:

5-Star Greeting

• No-wait scheduling. We don’t like waiting. And we’re willing to bet you don’t either. That’s why we make it easier than ever to schedule your appointment online or by phone. And if you’re looking for an even faster way to get in touch, you can use our handy dandy online chat feature.
• We’ll call ahead. We never leave you high and dry. Rather than keep you waiting, we’ll call ahead of time and let you know when you can expect us. And when we give you an ETA, you can count on us to stick to it.
• We give your home the VIP treatment. Here at Blanton’s, we’re big believers in the Golden Rule. This means we’ll treat your home like it’s our own. We use floor protectors, wear shoe covers, clean up after ourselves and leave everything just as we found it. If our work didn’t have such a noticeable effect on your comfort, you wouldn’t even know we were there!
• We serve you with a smile. You might not say anything when you smile—but you’re still saying a whole lot! Blanton’s employs the friendliest technicians, electricians, and plumbers around. Our experts have all the right tools and training behind them. But they also have winning personalities that will exceed your expectations.
• Complete evaluation- We are experienced and highly trained to troubleshoot all types of plumbing, HVAC, and electrical systems. Our techs always provide accurate diagnoses and solutions. We do it right the first while keeping you in the loop.

Top-Notch Evaluation

• We do it right the first time. When we examine your equipment, we catch everything and overlook nothing. We know your time is valuable, so there’s no need to sweat it. We do the job right the first time around.
• Our highly trained technicians do it all. Different homes have different brands. That’s why each of our experts is trained to diagnose and repair all brands of HVAC equipment. So you’ll never have to wonder if we can service your system—the answer is always yes!
• We keep you in the loop. The more you know about your equipment, the better you’ll feel about it. Our team brings you into the process from the start, sharing photos and videos to give you all the information you need. When we’re not working on your equipment, we’re working closely with you to find the perfect solution for your home.

Present Terrific Options

• No pressure—you call the shots. Pressuring people isn’t our style. Instead, we share professional recommendations backed by decades of experience. From there, we’ll hand the reins back over to you. It’s your home. Your comfort. And as far as we’re concerned, your choice.
• We consider both the present and the future. We don’t do the work and then cut out. When we examine your equipment, we’ll review and advise for both current and future repairs. We think for the long term and will help you improve your comfort today—and ensure your comfort tomorrow.
• No surprises…ever. Surprises are fun in certain situations. But HVAC service isn’t one of them. Before we even begin work, you’ll know the cost for everything upfront. You have our word.

Get It Done

• We waste no time. Arriving in fully stocked vehicles, our technicians are equipped and ready to roll. Just point us to the problem and we’ll get right to work.
• We work fast and smart. When something’s wrong with your heater or air conditioner, you want it fixed fast. But speed won’t matter much if the job is done carelessly. That’s why at Blanton’s, we combine speed with efficiency to ensure the best results. We don’t just do the job fast—we do it right, too.
• We walk you through our work. When the job is finished, we don’t just split. We’ll show you our work and answer any questions you may have. By the time we walk out the door, you’ll have complete peace of mind that everything is just as it should be.
• We hire the best of the best. We’re picky about who wears our uniform. No matter who is servicing your home, you can rest assured they have the tools, training, and expertise to serve you best. We think highly of all our employees—and we know you will, too.

Ensure WOW!

• We wait for the thumbs-up. We settle for nothing less than your full satisfaction. Once our work is complete, we’ll make sure you’re happy before walking out the door. Just give us a thumbs-up and we’ll call it a job well done!
• We leave your home just as we found it. Respect means everything to us. That’s why we leave every home exactly as we found it. We would want someone to respect our home and property—so you can rest assured we’ll show the same consideration for yours.
• We make you our priority. As long as we’re within your home’s four walls, you’re our priority. You’re not second, or third, or fourth. You’re first on the list and you’ll remain first until you’re thrilled with our work.
• We’ve got good ears. When you talk, we listen. It’s simple logic. But it makes a big difference in how our clients feel at the end of the day. When we’re not sharing our professional opinion with you, we’re hearing what you have to say. It’s one of the main reasons why clients recommend us to their neighbors and why our clients become clients for life.

Blanton's Guarantees

We Respect Your Time—Guaranteed

Time is one of the most precious things there is. That’s why Blanton’s helps you get the most out of yours. Our call center is open 24/7 for your peace of mind. And don’t worry about those frustrating electronic prompts. No matter when you call, you’ll always speak with a real person with the proper tools and training to assist you. We’ll work around your schedule to select an appointment time that’s convenient for you. We’ll also call you before we show up so you’re not left waiting. Anything we can do to save you time and make the process easier, we do it.

We Respect Your Home—Guaranteed

We care an awful lot about our own homes. So we know you feel the same way about yours. That’s why we take all the precautions to protect your home while we work. Our technicians use floor protectors, wear shoe covers, clean up after themselves and do everything else to leave your home just as they found it. When it comes to respecting your home, we hold ourselves to the highest standards—that’s a promise.

We Put Your Satisfaction First—Guaranteed

At Blanton’s, we’re happiest when our clients are happy. During the first year, if you’re unhappy with our service or our team for any reason, we’ll do whatever it takes to find a solution you can feel good about.

We Offer a One-Year Trial Period—Guaranteed

If you are dissatisfied with your installation and we cannot fix the problem, we’ll remove the system and refund 100 percent of your original investment at any time during the first year. No fine print. No gimmicks. You have our word.

We Provide Quality Workmanship—Guaranteed

We proudly stand behind our work and our employees. We’re able to do this because we choose the most experienced, respectful and dedicated professionals to wear our uniforms. No matter what the job entails, each of our employees demonstrates the integrity and intelligence that you deserve for your home. Our experts have the proper training behind them—and the best tools in front of them to reliably service your equipment. And when the work is complete, they will clean up after themselves and make sure everything is just how they found it. If our employees have not complied with the principles and behaviors we demand, we will refund what you determine is a fair and reasonable portion of the purchase price. Clients have been impressed with our way of doing things for more than 65 years. And we know you will be, too.