Upcoming Training at Blanton’s

Blanton’s Air, Plumbing & Electric is excited to announce two upcoming training opportunities this fall. We will be hosting a Service System class as well as an Advanced Sales and Service class. For more information about these training opportunities, read below.
This 3-day Service System training is designed to help technicians deliver peace of mind and consistently provide 5-star service. Through Nexstar’s proven Service System process, you’ll gain tools to handle customer concerns and pushback—both proactively and reactively—while mastering the updated 5 Critical Actions. Whether you're new to the trade or a seasoned pro, this step-by-step training equips you to set expectations, elevate conversations, and create options for your customers. With peer practice, expert guidance, and follow-up tools to keep you sharp, this is your roadmap to success. Ready to unlock your potential? Sign up now!
  • Trainer: Blake Turner
  • Dates: March 31st - April 2nd , 2026
  • Where: Blanton’s University in Fayetteville, NC
  • Target Audience: Service Professionals
  • Class Highlights: Master the updated 5 Critical Actions of Service System while learning how to handle customer concerns and pushback with confidence. This 3-day, hands-on training equips you with proven tools, expert guidance, and follow-up resources to consistently deliver 5-star service. Perfect for both new and experienced technicians!
  • Cost of class: $1000 – Includes course materials, breakfast, lunches, and refreshments.
    • Travel, hotel, and dinners are at your own expense.
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Leading the training is Blake Turner, an electrician with 15 years of experience in the industry. Turner specializes in customer-facing training for employees and service managers, and he joined a Nexstar member company in 2013.

Blanton's Training Room Address:

1769 Pamalee Dr
Fayetteville, NC 28301

Recommended Hotel:

Embassy Suites by Hilton
Fayetteville Fort Liberty