Plumbing repairs, maintenance work, and installations are an important — and inevitable — part of home ownership. And hiring a local plumber should be a straightforward and simple task. But as we all navigate life during the COVID-19 pandemic, some homeowners are wondering if they should put off plumbing work until the Coronavirus threat has diminished.
Here at Blanton’s in Fayetteville, NC, we understand the importance of keeping you and your family safe. For us, safety considerations have always been a part of every plumbing repair, maintenance, and installation job. Now, more than ever, we’re taking special precautions to keep our customers safe. We pride ourselves on doing thorough work with a smile, and we consider our customers to be a part of our community. Some even feel like family!
No matter where you live and what type of plumbing work you need done, your service professional should follow a strict set of protocols with your health and safety in mind. Does your local plumber follow these rules? But first: An important question about scheduling plumbing work.
As we navigate the global pandemic on a local level, it’s important to minimize risk and practice social distancing. This means that daily life looks a little different for many; work or school may be conducted with online tools, we’re seeing our friends a little less, and we’re taking precautions to slow the spread. But residential plumbing work is not something you can put on the back burner. Not only are delayed repairs irritating to live with, they can cause extended damage over time. The longer you avoid fixing a plumbing problem, the bigger it may become. Luckily, getting plumbing work done does not have to mean compromising your health and safety.
Whether we’re in a pandemic or not, it’s imperative that your plumber respects your home and the people in it! Here are a few items that should always be on your plumber’s checklist:
Of course, safety protocols in the COVID-19 era are more extensive. Because the virus has been proven to be spread through breath droplets and close human contact, special precautions must be taken. Here’s a checklist of things your local plumber should always do when arriving, working, and leaving your home:
Here’s the bottom line: Transparency about practices and protocol are key. Your local plumber should be upfront and honest about all precautions taken. A company code of conduct should be in place, and readily available for customers to read. Here’s ours. Questions should be encouraged and answered in a timely and complete manner. These are challenging times, and we all deserve to feel safe with and confident in the businesses we rely on to keep our homes humming.
Contact Blanton’s Air at (910) 822-2866 for all your Fayetteville or Raleigh, NC HVAC and plumbing needs.
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We make the process easy in multiple ways but you can always expect the same, easy way when you work with us:
We don't schedule in those 4 hour windows - you won’t have to wait around for us.
We call you and give you updates. We provide a 30 minute heads up phone call.
When you book, you get a welcome email that shows your technician's photo and some of their recent customer reviews.
When your tech is dispatched, we provide a link where you can track them en route.
Ready for what’s next? Give us a call, schedule an appointment or fill out a form and we’ll take care of the rest!